Orders and production
Are physical products made to order?
Yes. Apparel, stickers, and art prints are created after an order is placed. Most physical orders require approximately 2–7 business days for production before shipping.
Will every item arrive together?
Not always. Products may be made by different production partners and can arrive in separate packages with separate tracking updates.
Can I change or cancel an order?
Contact us through the Contact page as quickly as possible. Once an order enters production, changes and cancellations are not guaranteed.
Shipping
How long does delivery take?
Delivery time is production time plus carrier transit time. Estimated shipping options and costs are shown at checkout. Carrier delays, holidays, weather, customs, and destination may affect delivery.
Do you ship internationally?
International availability depends on the product and destination. Any available options will appear at checkout. Customers are responsible for customs duties, import taxes, or similar destination charges unless checkout states otherwise.
Product issues and returns
What if my item arrives damaged, defective, or incorrect?
Contact us within 30 days of delivery with your order number and clear photos. Eligible issues may receive a replacement or refund.
Can I return an item because I changed my mind or ordered the wrong size?
Because physical products are made to order, non-defective returns and size exchanges are generally not accepted. Please review product details and size information before ordering.
Digital downloads
How will I receive a digital product?
After payment is confirmed, download access will be provided using the method shown during checkout or in the order confirmation.
Can I share or resell a digital file?
No. Digital purchases include a personal-use license for the buyer. Files may not be redistributed, resold, uploaded for public download, or used to create products for sale.